Ashford Insurance

Guiding Loved Ones Through a Successful Medicare Open Enrollment

Picture of Sonia Ashford

Sonia Ashford

Sonia Ashford is the owner of Ashford Insurance, an independent health insurance agency specializing in Texas Medicare insurance.

Navigating Medicare open enrollment can be a daunting task, but with your support, loved ones don't have to face it alone. Ashford Insurance emphasizes the importance of helping family members make informed decisions about their healthcare during this crucial period.

Here are five ways to make the Medicare open enrollment process less burdensome and more successful for your loved ones:

  1. Prepare Ahead of Time:
    • Familiarize yourself with Medicare and the open enrollment rules by consulting the “Medicare & You” handbook from the Centers for Medicare and Medicaid Services (CMS).
    • Learn about common mistakes to avoid, ensuring your loved one’s coverage and access to care are not compromised.
    • Use their Medicare card to access their Medicare.gov account, review their current coverage, explore additional programs, and compare plan options.
  1. Be Patient and Understanding:
    • If your loved one feels frustrated or overwhelmed during the open enrollment process, be patient and understanding.
    • Listen to their concerns, validate their feelings, and help them manage stress. A respectful approach demonstrates your care for their well-being and autonomy.
  1. Understand Health Conditions and Care Requirements:
    • Identify your loved one’s health conditions and care needs to choose the right Medicare coverage.
    • Ask important questions about their preferences, such as keeping their current healthcare provider, provider network preferences, specialty care needs, prescribed medications, and preferred pharmacy.
  1. Seek Help and Resources:
    • If feeling overwhelmed, caregivers can access resources to navigate the process effectively.
    • The Administration for Community Living funds State Health Insurance Assistance Programs, offering free, unbiased counseling on enrollment and coverage options.
    • Local Area Agencies on Aging can provide additional support and connect older adults to essential services.
    • Get in touch with an Ashford Insurance Agent to help at no cost.
  1. Beware of Scams:
    • Stay vigilant against Medicare scams that target vulnerable populations during open enrollment.
    • Remind your loved ones that Medicare never requests Social Security numbers, bank account information, or Medicare card numbers over the phone or email.
    • Only pay attention to communications from the existing plan, the Medicare office, and government agencies providing public assistance.

By implementing these strategies, you can empower your loved ones to make informed choices during Medicare open enrollment, ensuring their healthcare needs are met effectively.





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Picture of Sonia Ashford

Sonia Ashford

Sonia Ashford, “The Medicare Insurance Lady”, has been helping Medicare eligibles in Texas with their Medicare Insurance since 2005.