Ashford Insurance

UnitedHealthcare® Medicare Solutions Helpful Links & Phone Numbers

Medicare Education Made Easy

UnitedHealthcare® Medicare Solutions

Helpful Links & Phone Numbers

Ashford Insurance is here to help our clients who may need information, service or support, and more. Here you’ll find phone numbers, addresses, and other contact information to help.

Customer Service: 1-800-523-5800, TTY 711, 8 a.m. – 8 p.m. local time 7 days a week.

Member Website

Nurseline: 1-877-365-7949

Dental Member Website

UHC Housecalls

FirstLine Medical

My AARP Connection

Renew Active

Prior Authorization Requests

Vision Services: 1-800-950-9355

Hearing Aides: 1-855-523-9355

Additional Dental Benefits: 1-800-950-9355


UHC Providers

Healthy Benefits Plus

Warby Parker

Claims Management


Philips Lifeline: 1-855-596-7612


Need help? Call us for an appointment at (817) 952-3153

Shanelle Reyes has been a Texas licensed insurance agent since 2008. Her specialty for several years was selling life insurance where she enjoyed helping families plan for the future.

Contact Us

(817) 952-3153

M-Th 8:00 – 4:00
F 8:00 – 12:00

Weekends & Evenings by Appointment

Address 1245 Southridge Court Suite 101, Hurst, TX, 76053

* A licensed sales agent may call or e-mail as a result of completing the information to discuss Medicare Advantage, Prescription Drug Plans or Medicare Supplement Insurance.

Recent Blog Articles

Medicare Commercials

Beware of Misleading TV Ads

It seems that nothing ever changes when it comes to hawking insurance to fill the gaps in Medicare coverage for seniors. The fervent sales pitches, the misinformation and the incomplete and deceptive information continue to proliferate. The problems are especially prevalent during Medicare’s open-enrollment period, which began Oct. 15 and runs through Dec. 7.

Read More »